Units in this Course

UNIT SELECTION: We have provided a sample course structure below for your convenience. A range of other units are available with us for your specific and custom course packaging. Please view a list of all the available units by downloading our Unit List from the link provided on this page.

In selecting the units, ensure that you follow the qualification packaging rules.

Individual units may be ordered as required.

CONTENTS: Our resources are more than just the assessment tools. Each unit comes with a Trainer’s Guide for trainers and assessors and a Learner’s Guide for students containing competency information, lesson plan, delivery plan, assessment plan and methods, assessment tools, assessment criteria/marking guide, checklists, mapping matrix and a Session Plan template – all the essential components from the compliance point of view. The Learner’s Guide contains information only relevant to students. The guides do not contain any learning contents.

ORDERING: Use our Order Form to select and order units.  Unit and package prices are provided in the Order Form. The completed form can be sent to us by email – orders@skillworks.com.au Once we receive your order, we will contact you for customisation and branding requirements.

QUALITY: All our materials are backed by our unique Quality Commitment, providing a complete peace of mind.

LICENSING: All resources are provided under our perpetual license, allowing clients to modify, contextualise and implement the resources indefinitely and without limitations within their RTOs. Click here to see the full license terms.

Use the inquiry form on this page or contact us for more information and assistance.

Core Units

This unit describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances.

It applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces and engage with a range of relevant stakeholders and specialists.

This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements.

This unit applies to managers working in a range of contexts who have, or are likely to have responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS legislation, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by relevant legislation.

NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements.

This unit describes the skills and knowledge required to identify, analyse and document business requirements.

It applies to individuals working as systems analyst developers and project team leaders, and managers responsible for gathering data to identify business requirements.

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) services meet current and future internal operational enterprise requirements.

It applies to individuals whose responsibilities may include maintaining and supporting critical infrastructure for objectives in small-to-medium sized organisations.

Electives

This unit describes the skills and knowledge required to demonstrate and constantly review work processes that ensure that the quality of the business process is maintained for the implementation of specific industry technologies at an identified industry standard.

It applies to individuals engaged in ongoing review and research in order to identify, manage and evaluate the implementation of industry technologies or techniques to improve aspects of the organisation's activities.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the ICT Implementation Guide Companion Volume or the relevant regulator for details of licensing, legislative or certification requirements.

This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation.

It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning.

It applies to individuals who apply a wide range of higher level technical skills and systematic problem solving approaches in information and communications technology (ICT) related areas.

This unit describes the skills and knowledge required to liaise with client users while providing information and communications technology (ICT) support.

It applies to individuals who apply high level technical and specialised knowledge in assisting users.

This unit describes the skills and knowledge required to establish and maintain client user liaison in an information and communications technology (ICT) environment, post support implementation. This occurs after the business critical functions have been determined.

It applies to individuals who are responsible for system and business analysis and administration, and liaising with clients to ensure that their requirements are fully met.

This unit describes the skills and knowledge required to identify and plan to minimise the business and technological risks associated with business solutions that utilise new technologies.

It applies to individuals who are responsible for performing complex technical analysis to provide solutions to complex problems.

This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an information and communications technology (ICT) environment.

It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics, and protect and maintain privacy policies and system security.

This unit describes the skills and knowledge required to lead a strategic review, prepare a security plan and prepare for future growth of business websites and servers.

It applies to individuals working as multimedia developers, web strategists or project managers who provide technical advice, guidance and leadership when resolving specified problems. In some cases, they may have responsibility for the work output of others.

This unit describes the skills and knowledge required to keep up-to-date and apply emerging web technologies.

It applies to individuals who have an understanding of internet technology, are highly skilled technicians, and have high-level knowledge of the principles of analysis and design.

This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors.

It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.

This unit describes the skills and knowledge required to research and evaluate existing and emerging technologies and hardware solutions to support organisational strategic goals.

It applies to individuals in senior roles who administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

This unit describes the skills and knowledge required to develop the design of e-learning resources in consultation with clients.

It applies to individuals who work in education or training organisations, or in media production companies that specialise in the development of e-learning resources.

This unit describes the skills and knowledge required to review and manage the delivery of maintenance services.

It applies to individuals with managerial experience and responsibility for supervising individuals working under their direct or indirect supervision.

This unit describes the skills and knowledge required to implement and manage security functions throughout a network.

It applies to individuals with excellent information and communications technology (ICT) expertise who lead the development of strategic reviews of security and provide technical advice, guidance and leadership in resolution of specified problems.

This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded.

It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.

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